Are you an order-taker or a real sales professional?

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Order-takers are mainly helping the customer to buy goods they want. Customer needs them to finalize a purchase; they need someone to clarify a few details about the product, or to learn from the order-taker about the support or delivery, terms of payment, warranties, etc.

Sales professional on the other side is creating a specialized situation which forces customers to think about the consequences of not buying the offered solution – of not making the move to improve their position on the market.

Are you an order-taker or a real sales professional?

Alen Majer

www.AlenMajer.com

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