Listening Tips

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Don’t jump to conclusions about the customer’s situation until you have listened to everything they have had to say.  Listen carefully to the customer. Paraphrase their responses and asked them if you have understood. Take notes!

This tip is courtesy of Diane Johnson, Sellutions Inc.
www.sellutionscanada.com

 

Aim Higher!

Susan A. Enns, B2B Sales Connections
www.b2bsalesconnections.com of www.linkedin.com/in/susanenns

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