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	<title>A Sales Compass - A Blog by B2B Sales Connections&#187; phone skills</title>
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	<description>B2B Sales Connections - Helping You Achieve Your Sales Potential!</description>
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		<title>The New Business Etiquette</title>
		<link>http://www.b2bscblog.com/2011/10/19/the-new-business-etiquette/sales-skills</link>
		<comments>http://www.b2bscblog.com/2011/10/19/the-new-business-etiquette/sales-skills#comments</comments>
		<pubDate>Wed, 19 Oct 2011 18:05:27 +0000</pubDate>
		<dc:creator>Susan A. Enns</dc:creator>
				<category><![CDATA[Sales Skills]]></category>
		<category><![CDATA[b2b sales]]></category>
		<category><![CDATA[Business to Business Sales]]></category>
		<category><![CDATA[etiquette]]></category>
		<category><![CDATA[personal development]]></category>
		<category><![CDATA[phone skills]]></category>
		<category><![CDATA[sales training]]></category>

		<guid isPermaLink="false">http://www.b2bscblog.com/?p=2515</guid>
		<description><![CDATA[Technology has changed our lives forever.  We can now communicate with virtually anyone, anywhere at any time.  However, technology has also created a new set of rules for what I consider acceptable and unacceptable behavior.  Some believe this new business etiquette to be generational in nature; that since those who are younger grew up with [...]]]></description>
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		<slash:comments>3</slash:comments>
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		<title>I Hate Cold Calls!</title>
		<link>http://www.b2bscblog.com/2011/01/18/i-hate-cold-calls/sales-skills</link>
		<comments>http://www.b2bscblog.com/2011/01/18/i-hate-cold-calls/sales-skills#comments</comments>
		<pubDate>Tue, 18 Jan 2011 22:12:48 +0000</pubDate>
		<dc:creator>Robert J.  Weese</dc:creator>
				<category><![CDATA[Sales Skills]]></category>
		<category><![CDATA[b2b sales]]></category>
		<category><![CDATA[business development]]></category>
		<category><![CDATA[Business to Business Sales]]></category>
		<category><![CDATA[call centers]]></category>
		<category><![CDATA[cold calling]]></category>
		<category><![CDATA[Consultative Selling Skills]]></category>
		<category><![CDATA[phone skills]]></category>
		<category><![CDATA[prospecting]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone sales]]></category>
		<category><![CDATA[warm calls]]></category>

		<guid isPermaLink="false">http://www.b2bscblog.com/?p=2134</guid>
		<description><![CDATA[‘I hate cold calling”. Have you heard that line a thousand times or more in your sales career?  Or how about the promise to “never make another cold call again”.  Let’s not forget the ever popular “cold calling is dead”.  Of course there are tons of books, articles, blogs and tirades about the death of [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Just Making More Calls Doesn&#8217;t Guarantee Sales Success</title>
		<link>http://www.b2bscblog.com/2010/10/18/just-making-more-calls-doesnt-guarantee-sales-success/sales-skills</link>
		<comments>http://www.b2bscblog.com/2010/10/18/just-making-more-calls-doesnt-guarantee-sales-success/sales-skills#comments</comments>
		<pubDate>Mon, 18 Oct 2010 15:01:23 +0000</pubDate>
		<dc:creator>Susan A. Enns</dc:creator>
				<category><![CDATA[Sales Skills]]></category>
		<category><![CDATA[b2b sales]]></category>
		<category><![CDATA[personal development]]></category>
		<category><![CDATA[phone skills]]></category>
		<category><![CDATA[prospecting]]></category>
		<category><![CDATA[sales coaching]]></category>
		<category><![CDATA[sales training]]></category>
		<category><![CDATA[telemarketing]]></category>

		<guid isPermaLink="false">http://www.b2bscblog.com/?p=1975</guid>
		<description><![CDATA[Do you find that there are just not enough hours in a day?  Are you working long hours, making call after call, but you still don’t sell enough to even come close to reaching quota?  If you answered yes to these questions, you may be one of the many sales representatives who mistakenly believe that [...]]]></description>
		<wfw:commentRss>http://www.b2bscblog.com/2010/10/18/just-making-more-calls-doesnt-guarantee-sales-success/sales-skills/feed</wfw:commentRss>
		<slash:comments>8</slash:comments>
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		<title>$3-Million Dollar Voice Mail</title>
		<link>http://www.b2bscblog.com/2010/09/30/3-million-dollar-voice-mail/sales-skills</link>
		<comments>http://www.b2bscblog.com/2010/09/30/3-million-dollar-voice-mail/sales-skills#comments</comments>
		<pubDate>Thu, 30 Sep 2010 20:48:19 +0000</pubDate>
		<dc:creator>Robert J.  Weese</dc:creator>
				<category><![CDATA[Sales Skills]]></category>
		<category><![CDATA[b2b marketing]]></category>
		<category><![CDATA[b2b sales]]></category>
		<category><![CDATA[business development]]></category>
		<category><![CDATA[Business to Business Sales]]></category>
		<category><![CDATA[Canada's Sales Expert]]></category>
		<category><![CDATA[cold calls]]></category>
		<category><![CDATA[phone skills]]></category>
		<category><![CDATA[prospecting]]></category>
		<category><![CDATA[quick sales tips]]></category>
		<category><![CDATA[sales training]]></category>
		<category><![CDATA[voice mail]]></category>
		<category><![CDATA[warm calls]]></category>

		<guid isPermaLink="false">http://www.b2bscblog.com/?p=1935</guid>
		<description><![CDATA[Recently, Susan posted  a blog that generated a lot of discussion on the merits of leaving a voice mail. There were numerous comments left debating both sides of the issue. I would like to relay a quick voice mail story that happened at one of my clients this past week. The clients sales team had [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Should You Leave A Voice Mail?</title>
		<link>http://www.b2bscblog.com/2010/09/15/should-you-leave-a-voice-mail/sales-skills</link>
		<comments>http://www.b2bscblog.com/2010/09/15/should-you-leave-a-voice-mail/sales-skills#comments</comments>
		<pubDate>Wed, 15 Sep 2010 17:25:39 +0000</pubDate>
		<dc:creator>Susan A. Enns</dc:creator>
				<category><![CDATA[Sales Skills]]></category>
		<category><![CDATA[b2b sales]]></category>
		<category><![CDATA[Business to Business Sales]]></category>
		<category><![CDATA[phone skills]]></category>
		<category><![CDATA[prospecting]]></category>
		<category><![CDATA[sales training]]></category>
		<category><![CDATA[telephone]]></category>
		<category><![CDATA[voice mail]]></category>

		<guid isPermaLink="false">http://www.b2bscblog.com/?p=1914</guid>
		<description><![CDATA[Should you leave a voice mail when using the telephone to prospect?  The answer to that question has been debated by sales people since voice mail was invented.  Some believe that leaving a voice mail is a complete waste of time.  Since prospects will never return your call, it is more productive just to hang [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>Are You Ready To Pick Up The Phone?</title>
		<link>http://www.b2bscblog.com/2010/06/09/are-you-ready-to-pick-up-the-phone/sales-skills</link>
		<comments>http://www.b2bscblog.com/2010/06/09/are-you-ready-to-pick-up-the-phone/sales-skills#comments</comments>
		<pubDate>Wed, 09 Jun 2010 18:17:57 +0000</pubDate>
		<dc:creator>Susan A. Enns</dc:creator>
				<category><![CDATA[Sales Skills]]></category>
		<category><![CDATA[b2b sales]]></category>
		<category><![CDATA[Business to Business Sales]]></category>
		<category><![CDATA[phone skills]]></category>
		<category><![CDATA[prospecting]]></category>
		<category><![CDATA[sales training]]></category>

		<guid isPermaLink="false">http://b2bscblog.com/?p=1614</guid>
		<description><![CDATA[I was recently asked:  &#8220;If you are new to cold calling how do you know when you are ready to pick up the phone? &#8221;  The short answer to this question is when you have properly planned your prospecting approach and you have a phone number!  More specifically you should have prepared the following: An opening [...]]]></description>
		<wfw:commentRss>http://www.b2bscblog.com/2010/06/09/are-you-ready-to-pick-up-the-phone/sales-skills/feed</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Book Review &#8211; Prospecting Your Way To Sales Success</title>
		<link>http://www.b2bscblog.com/2010/02/04/book-review-prospecting-your-way-to-sales-success/recommended-reading/sales-books-recommended-reading</link>
		<comments>http://www.b2bscblog.com/2010/02/04/book-review-prospecting-your-way-to-sales-success/recommended-reading/sales-books-recommended-reading#comments</comments>
		<pubDate>Thu, 04 Feb 2010 14:33:21 +0000</pubDate>
		<dc:creator>Susan A. Enns</dc:creator>
				<category><![CDATA[Sales Books]]></category>
		<category><![CDATA[b2b sales]]></category>
		<category><![CDATA[book review]]></category>
		<category><![CDATA[Business to Business Sales]]></category>
		<category><![CDATA[phone skills]]></category>
		<category><![CDATA[prospecting]]></category>
		<category><![CDATA[sales books]]></category>

		<guid isPermaLink="false">http://b2bscblog.com/?p=1191</guid>
		<description><![CDATA[Did you know that business people who read at least 7 business books a year earn over 2.3 times more than people who read only one book per year?  Think you don’t have time to spend on your own ongoing personal development? Did you know that if you spend just 10 minutes a day reading, [...]]]></description>
		<wfw:commentRss>http://www.b2bscblog.com/2010/02/04/book-review-prospecting-your-way-to-sales-success/recommended-reading/sales-books-recommended-reading/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Cell Phones &amp; Voice Mail</title>
		<link>http://www.b2bscblog.com/2009/12/02/cell-phones-voice-mail/sales-skills/quick-sales-tips-sales-skills</link>
		<comments>http://www.b2bscblog.com/2009/12/02/cell-phones-voice-mail/sales-skills/quick-sales-tips-sales-skills#comments</comments>
		<pubDate>Wed, 02 Dec 2009 12:03:37 +0000</pubDate>
		<dc:creator>Susan A. Enns</dc:creator>
				<category><![CDATA[Quick Sales Tips]]></category>
		<category><![CDATA[b2b sales]]></category>
		<category><![CDATA[Business to Business Sales]]></category>
		<category><![CDATA[phone skills]]></category>
		<category><![CDATA[prospecting]]></category>
		<category><![CDATA[quick sales tips]]></category>
		<category><![CDATA[Sales Skills]]></category>
		<category><![CDATA[sales training]]></category>

		<guid isPermaLink="false">http://b2bscblog.com/?p=907</guid>
		<description><![CDATA[Cell phones can often cut out.  When listening to your voice mail, sometimes all your recipient can hear is &#8220;613-???-?295&#8243;.  They have no way of calling you back if they wanted to!  Always say your phone number twice, once close to the start of the message and again at the end. Aim Higher! Susan A. Enns, B2B [...]]]></description>
		<wfw:commentRss>http://www.b2bscblog.com/2009/12/02/cell-phones-voice-mail/sales-skills/quick-sales-tips-sales-skills/feed</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>The Right Voice Mail Message</title>
		<link>http://www.b2bscblog.com/2009/12/01/the-right-voice-mail-message/sales-skills/quick-sales-tips-sales-skills</link>
		<comments>http://www.b2bscblog.com/2009/12/01/the-right-voice-mail-message/sales-skills/quick-sales-tips-sales-skills#comments</comments>
		<pubDate>Tue, 01 Dec 2009 10:56:31 +0000</pubDate>
		<dc:creator>Susan A. Enns</dc:creator>
				<category><![CDATA[Quick Sales Tips]]></category>
		<category><![CDATA[b2b sales]]></category>
		<category><![CDATA[Business to Business Sales]]></category>
		<category><![CDATA[organization]]></category>
		<category><![CDATA[phone skills]]></category>
		<category><![CDATA[quick sales tips]]></category>
		<category><![CDATA[Sales Skills]]></category>
		<category><![CDATA[sales training]]></category>

		<guid isPermaLink="false">http://b2bscblog.com/?p=894</guid>
		<description><![CDATA[You don&#8217;t always have to answer a customer question in person to be effective.  Sometimes an after hours voice mail message with the requested answer not only satisfies your customer, it saves you valuable selling time as well. Aim Higher! Susan A. Enns, B2B Sales Connections www.b2bsalesconnections.com, www.twitter.com/SusanEnns, www.linkedin.com/in/susanenns]]></description>
		<wfw:commentRss>http://www.b2bscblog.com/2009/12/01/the-right-voice-mail-message/sales-skills/quick-sales-tips-sales-skills/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Tired of Voice Mail Tag?</title>
		<link>http://www.b2bscblog.com/2009/11/09/tired-of-voice-mail-tag/sales-skills/quick-sales-tips-sales-skills</link>
		<comments>http://www.b2bscblog.com/2009/11/09/tired-of-voice-mail-tag/sales-skills/quick-sales-tips-sales-skills#comments</comments>
		<pubDate>Mon, 09 Nov 2009 11:07:09 +0000</pubDate>
		<dc:creator>Susan A. Enns</dc:creator>
				<category><![CDATA[Quick Sales Tips]]></category>
		<category><![CDATA[b2b sales]]></category>
		<category><![CDATA[Business to Business Sales]]></category>
		<category><![CDATA[organization]]></category>
		<category><![CDATA[phone skills]]></category>
		<category><![CDATA[quick sales tips]]></category>
		<category><![CDATA[Sales Skills]]></category>
		<category><![CDATA[sales training]]></category>

		<guid isPermaLink="false">http://b2bscblog.com/?p=709</guid>
		<description><![CDATA[Tired of voice mail tag?  Try leaving a detailed message on your first call.  That way, if you are not available when your contact calls back, at least they can leave the answer to your question on your voice mail. Aim Higher! Susan A. Enns, B2B Sales Connections www.b2bsalesconnections.com or www.linkedin.com/in/susanenns]]></description>
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		<slash:comments>0</slash:comments>
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